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Data Privacy

Data Privacy Policy


Thank you for your interest in our website. The protection of your personal data during the collection, processing and use on the occasion of your visit to our website is an important concern for us.


1. Personal Data


Personal data is information that can be used to learn your identity. This includes your name, address, postal address and telephone number. Information that is not associated with your identity (such as the number of users of a website) is not included. In principle, you can use our online services without disclosing your identity.

When you visit our website or use our services, the device with which you call up the page automatically transmits log data (connection data) to our servers. Log data includes the IP address of the device with which you access the website or service, the type of browser you use to access the site, the page you previously visited, your system configuration, and date and time information. IP addresses are stored only to the extent necessary to provide our services. Otherwise, the IP addresses are deleted or anonymized. We store your IP address when you visit our website for a maximum of 7 days in order to detect and defend against attacks.


When you request information, order e-books or make other requests, we ask for your name and other personal information. It is your free decision whether you enter this data. We store your information on specially protected servers in Switzerland. The EU Commission has certified that the level of data protection in Switzerland is comparable to EU law. Data transfer from the EU to Switzerland is permitted under data protection law. Access to it is only possible for a few authorized persons. These are responsible for the technical, commercial or editorial maintenance of the content and servers.


If the usage or traffic data is required for our services, it will be stored for a maximum of six months after the data has been collected. If the data is required to fulfill existing legal, statutory or contractual retention periods (e.g. invoices), this data is also stored beyond this period. However, this data is blocked and only accessible to a few authorized persons via passwords.


Right to object to data collection in special cases and to direct marketing (Art. 21 DSGVO)

If the data processing is based on Art. 6 (1) lit. e or f DSGVO, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims (objection under Article 21(1) DSGVO).


If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21 (2) DSGVO).


Right to restriction of processing

Sie haben das Recht, die Einschränkung der Verarbeitung Ihrer personenbezogenen Daten zu verlangen. Hierzu können Sie sich jederzeit unter der im Impressum angegebenen Adresse an uns wenden.


The right to restrict processing exists in the following cases:


If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.


If the processing of your personal data has happened / is happening unlawfully, you can request the restriction of data processing instead of deletion.


If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.


If you have lodged an objection pursuant to Art. 21 (1) DSGVO, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.


If you have restricted the processing of your personal data, this data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.


2. Disclosure of personal data to third parties

We use your personal information only for the purpose of use by us. We will not disclose the data to third parties without your express consent. Insofar as we are obliged to do so by law or by court order, we will pass on your data to bodies entitled to receive information.


3. Use of cookies

Internet cookies are small packets of data that are stored by your browser on your computer's hard drive. We use cookies on our website. Such cookies are necessary for you to move freely around the website and use its features, including accessing secure areas of the website. Cookies are also necessary for the function of the shopping cart for store orders for technical reasons.


Most browsers are set to accept cookies automatically. However, you can deactivate the storage of cookies or set your browser to notify you as soon as cookies are sent.


4. Protection of minors

Children and persons under the age of 18 should not submit any personal data to us without the consent of their parents or legal guardians.


5. Links to other websites

Our online offer contains links to other websites. We have no influence on whether their operators comply with data protection regulations.


6. CRM (Worldsoft Business Suite) and Newsletter

This website uses the Worldsoft Business Suite (WBS). Provider is Worldsoft AG, Churerstrasse 158, 8808 Pfäffikon, Switzerland.


The Worldsoft Business Suite (WBS) is a CRM (Customer Relationship Management), with which data can be organized and analyzed.


When you submit your personal data via a web form or when placing an order, this data is stored on the servers of Worldsoft AG in Switzerland. After appropriate examination, the EU Commission has certified that Switzerland has a level of data protection comparable to that of the EU. A data transfer from the EU to Switzerland is permitted under data protection law.


We refer you to our data protection regulations before the transfer of your data. With the transmission of the data, you agree that we may collect, process and use your personal data, within the framework of the legal regulations.


The purpose of the use results from the context when transmitting your data. Your data will be used for the purpose for which it was originally collected. Example: If you order a product on our website, your data will be used to create and send the invoice and for any queries.


Legal basis

The data processing is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. The legality of the data processing operations already carried out remains unaffected by the revocation.


Data analysis by the WBS

WBS allows us to subdivide prospects and customers based on various categories (so-called tagging). In doing so, the address entries can be subdivided, for example, according to gender, personal preferences (e.g. vegetarian or non-vegetarian) or customer relationship (e.g. customer or potential customer).


Storage duration

The data you have deposited with us will be stored until you revoke your consent. After the revocation of consent, your data will be deleted from our servers as well as from the servers of Worldsoft AG. For more details, please refer to the privacy policy of Worldsoft AG at: www.worldsoft.info/86.


Newsletter data

With the Worldsoft Business Suite (WBS), among other things, the dispatch of newsletters can be organized and analyzed. The data you enter for the purpose of receiving the newsletter is stored on the servers of Worldsoft AG.


If you would like to receive the newsletter offered on the website, we require from you an e-mail address, or telephone number for SMS, as well as information that allows us to verify that you are the owner of the e-mail address or telephone number provided and that you agree to receive the newsletter. Further data is not collected or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.


The data entered by you for the purpose of receiving the newsletter will be stored on the servers of Worldsoft AG.


The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.


The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe from the newsletter. Data that has been stored by us for other purposes (e.g. e-mail addresses for the member area) remains unaffected by this.


Data analysis by the WBS

When we send newsletters using the WBS, we can determine whether a newsletter message has been opened and which links, if any, have been clicked.


The WBS also enables us to subdivide newsletter recipients based on various categories (so-called tagging). In doing so, newsletter recipients can be subdivided according to gender, personal preferences (e.g. vegetarian or non-vegetarian) or customer relationship (e.g. customer or potential customer), for example. In this way, the newsletters can be better adapted to the respective target groups. For more information, please visit: www.worldsoft-wbs.info.


If you do not want any analysis by WBS, you must therefore unsubscribe from the newsletter. For this purpose, we provide a corresponding link in each newsletter message.


Data that has been stored by us for other purposes (e.g. e-mail addresses for the member area, address details for invoicing) remains unaffected by this.


8. Contact

Alivion AG

Flughofstrasse 42

8152 Glattbrugg, Schweiz

Phone +41 41 511 46 71


Your data subject rights

You can exercise the following rights at any time using the contact details provided:


  • Information about your data stored by us and its processing
  • Correction of incorrect personal data
  • Deletion of your data stored by us
  • Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations
  • Objection to the processing of your data by us
  • Data portability, provided that you have consented to the data processing or have concluded a contract with us
  • If you have given us consent, you can revoke this at any time with effect for the future


You can contact the supervisory authority responsible for you at any time with a complaint. Your competent supervisory authority depends on the federal state or canton of your residence, your work or the alleged violation. A list of supervisory authorities with addresses for Germany (for the non-public sector) and Switzerland and Austria (European Data Protection Supervisors) can be found at: www.bfdi.bund.de.