Charging not possible during measurement
- Remove the charging cable from the device and repeat the measurement.
- Disconnect Alivion's Spark M-20 from the computer and try the measurement again.
- Alternatively, you can restart Alivion's Spark M-20 without the cable plugged in.
Please clean the inlet
Make sure that the inlet of the Alivion Spark M-20 is not blocked. Remove any sample glass or debris from the inlet.
Temperature outside the operating window
- The unit can only be operated at ambient temperatures of 10 °C to 35 °C.
- Make sure that the ambient temperature is within the operating temperature range, let the unit adjust and try the measurement again.
The current measurement range is full
- A maximum of 100 measurements can be stored in the active row.
- Create a new record via: Settings→Reset→New measurement series.
My results seem to be inaccurate or inconsistent
- Make sure that there are no active warning symbols.
- Make sure that the inlet of the Spark M-20 is not contaminated. Remove contamination with a damp cloth and allow the affected areas to dry.
- Make sure that there are no liquids on the threads or on the rim of the sample tubes.
- Make sure that the instrument, the sample glasses, the pipettes and the liquid sample are at ambient temperature.
- Make sure that the sample glass has been prepared with exactly 2 ml of liquid sample.
- Regularly perform a new 2-point calibration.